ConnectYourCare (CYC) 

ConnectYourCare (CYC) is the new administrator for Alliant Energy’s Health Reimbursement Account (HRA) (Effective January 1, 2020)

Contact information

Website: connectyourcare.com/alliantenergy

CYC Customer Service: 1-844-881-0130. The call center is open 24 hours per day, 365 days per year.

For all other questions, contact the HR Service Center at 608-458-8458.

What’s next

CYC Webinars

We’re offering a webinar to talk you through this change to CYC and answer commonly asked questions we’ve already received from our employees.

You have two webinar sessions to choose from – you do not need to attend both. The webinar includes both video and audio. To see the video, you’ll need to visit the WebEx page online and call into the audio portion. 

Here’s the information you need to tune in:

Session 1
Tuesday, February 11
9:30–10 a.m.

Audio
Call 608-458-9000
Enter meeting number: 995 428 764
(You do not need a password or attendee ID number)

Video
Click the link below to go to WebEx and join the webinar online:

https://meetings.alliant-energy.com/orion/joinmeeting.do?MTID=8008f9a9c7588047d7ba9e316a45da1d

Click “Join the meeting.”

Session 2
Wednesday, February 19
2:30–3 p.m.

Audio
Call 608-458-9000
Enter meeting number: 995 067 425
(You do not need a password or attendee ID number)

Video
Click the link below to go to WebEx and join the webinar online:

https://meetings.alliant-energy.com/orion/joinmeeting.do?MTID=522e6c91fb5a40697c7cea524ad2da21

Click “Join the meeting.”

Transition timeline

(Click to view full size)

ConnectYourCare transition timeline

Frequently Asked Questions

Open or download this PDF for answers to frequently asked questions.

Mailing  

Registration instructions

Step-by-step instructions for registering for your account on the CYC website.pdf

Video

Watch this brief video we posted on YouTube about the switch to CYC and what you can expect.